What to Say to a Porcupine

The new book and training program that will have you

laughing all the way to great service!

Contest: Get a PHD in customer service!

We all hear stories of what goes wrong with customers. Now, What to Say to a Porcupine author Rich Gallagher wants to know what goes right!

 

So what do you say to a porcupine - those rude, demanding people you deal with in your business - that helps change the situation for the better? Enter today, and win one of these fantastic prizes!

 

First prize: One hour of free telecoaching for your customer contact team from author and communications skills expert Rich Gallagher! ($595 value)

 

Second prize: Five (5) people will win signed copies of What to Say to a Porcupine: 20 Humorous Tales that Get to the Heart of Great Customer Service.

 

Third prize: Every person who enters wins a special PHD (Porcupine Helper Diploma) certificate, suitable for framing!

 

The fine print: All entries become the property of Rich Gallagher and the Point of Contact Group. By entering, you give these entities permission to use your submission, without exception, credit, or compensation, in future book and training products. Best of luck!